We’ve introduced the following terms so that we can maintain a sustainable relationship with all of our patients while maintaining an excellent quality of service.

• Dr Anthony Walsh trading as Pear Dental is an Associate Dentist of Clearstone Dental, 1 King William Street, London EC4N 7AR. Clearstone Dental is a CQC-registered dental practice (CQC entry here).
• For all confirmed treatments, we require a 30% deposit or a completed finance agreement prior your treatment commencing.
• We accept the following payment methods: cash, credit/debit card, bank transfer.
• If you have any questions or concerns over an invoice or payment, we ask that you please contact us without delay so that we can try to resolve the matter as quickly as possible.
• Refunds will only be issued where there is a valid reason for the refund, such as a mistake on our part or a cancellation by us of an appointment or service (less any incurred costs). Refunds will be issued within 30 days of the request being approved.

• We require at least six weeks’ notice to cancel a treatment plan once you have agreed and approved it. Failure to provide such notice will incur a 50% charge of the agreed treatment plan value.
• We will always try to accommodate changes to agreed appointments wherever possible. However, please bear in mind that rearrangement of a consult within 7 days will result in a £47 charge being incurred.
• A £47 no-show fee will be payable in the event of your failure to attend an initial treatment consult.
• A £47 fee will apply to all initial in-studio consults. If you accept your proposed treatment plan and proceed with the treatment within 3 months of the treatment plan being issued, this payment will be credited toward the treatment plan cost. If you do not accept your proposed treatment plan or proceed with the treatment within 3 months of the treatment plan being issued, this £47 is not refundable.
• You will need to please arrive 10 minutes prior to your scheduled appointment time, so that we can complete any treatment-related documentation.
• We may not be able to proceed with your appointment if you arrive late, in which case a £47 rearrangement fee may be incurred.

In choosing to use our services, you confirm you have read, understood and are in agreement with the above terms.

These terms were last updated on 14th August 2024.